Privacy Policy

Last updated: January 2026

Introduction

AusHealthcare.com.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when using our website, such as:

  • Contact information (name, email address) when you use our contact form
  • Search queries and filter preferences when using our directory
  • Feedback and correspondence you send to us

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our healthcare directory service
  • Respond to your enquiries and requests
  • Improve our website and user experience
  • Analyse usage patterns and trends
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services that collect information, including:

  • OpenStreetMap - For displaying maps and location data
  • Analytics services - To understand website usage
  • Advertising partners - To display relevant advertisements

These third parties have their own privacy policies governing the use of your information.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@aushealthcare.com.au
Address: Sydney, Australia